Returns & refunds
We are committed to fostering meaningful relationships with all our clients and providing a seamless purchasing process. Our goal is to develop long-term partnerships, and we are open to adapting our policies at the discretion of the gallery owner to best serve our clients' needs.
our return policy
We will accept returns of pieces purchased directly from our gallery within 7 days of delivery, unless otherwise specified in writing. Any return requests made after this timeframe will be considered at the sole discretion of our gallery owner. We do not accept returns or offer full refunds on items significantly damaged in transit; we will collaborate with you to obtain repair quotes and determine appropriate compensation based on our assessment. We encourage you to inspect your items upon delivery and contact us immediately should you encounter any issues.
For more information, please email us at sales@greenwichlivingdesign.com. We look forward to assisting you!